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How I defused anger through laughter
I was with my parent yesterday – enjoying their company in their home. One minute everything was peaceful and then my father launched his missiles at me: You have disowned our religion; You failed to...
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I love to contribute through teaching, education and coaching
This week I got an opportunity to share my enthusiasm and perspective on the field of Customer Experience. I prepared for it thoroughly and then on the day I just got up and shared my perspective with...
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